The other day I received a forwarded email informing me that in Mumbai there is a traffic law which requires that a taxi driver has to comply with a request — no, not request but rather a demand — for service. Here’s what the email said:
Do you know, Rickshaw & Taxi Drivers do not have a right to say NO. So remember that each time the rickshaw/taxi driver tells you a NO, take down his vehicle registration number, note the time date and place, please click on the following link and register your complaint.
We have had enough of these guys bullying us around, and refusing to ply specially when its urgent. They have been told that they cannot say a NO to any customer when their meter is FOR HIRE! not even for short or long distances. I’d suggest you stop asking them whether they will take you wherever you wish to go and rather tell them where you want to go. And if they refuse. REGISTER a COMPLAINT. Let’s teach these guys who’s the customer , and who’s the boss!