As commercial airlines go, Air India is nothing to write home about. Air India ranked third-worst performing airline in the world, reported Economic Times in Jan 2017. Air India’s all-round dismal performance–customer service, timeliness, cabin service, heavy commercial losses, etc., etc.–is not surprising considering that it is a Government of India enterprise. Nothing that the GOI does is ever done competently and well. The bureaucrats and politicians are perhaps the least competent in the world, barring a few African banana republics.
But some people do fly Air India. I am, for example, booked on Air India flight AI 144 from Newark Liberty International (EWR) at the end of October. I want to travel to Mumbai (BOM) from EWR but no seats are available on that date to BOM. Seats are available for Delhi (DEL) though. So I am going to arrive at DEL instead of BOM.
What’s wrong with that, you may ask. Perhaps, you may conjecture, the flight goes from EWR to DEL and then to BOM. Well, no. The flight goes from EWR to BOM and then on to DEL. If there are no seats to BOM, how is it that there are seats to DEL? Anyway, what this amounts to is that I will arrive at BOM at 2 PM, wait around, board the same flight and arrive at DEL at 7 PM. Then I will have to buy a separate ticket from DEL and arrive at BOM at midnight.
When someone imposes a cost on another for his own benefit, he is simply being evil. But when someone imposes a cost on another even though it does not benefit him, he is a stupid evil f#(k. You’d agree that being an EF is economically better than being an SEF.
The people at Air India are being SEFs. Why are they SEFs? Because they don’t pay for the mismanagement and the losses that AI imposes on the taxpayers of India. Of course the taxpayers, by not ever protesting the actions of the SEFs have proved that they themselves are just SFs.
End of rant.
I want to write to Air India management. Except that it will probably end up in trash.
- The ticket price to BOM is the same as to DEL. So AI is not making any more money by forcing me to go to DEL. I spend an additional 10 hours and the price of the DEL-BOM ticket. On top of that, AI loses a BOM-DEL seat that they could have sold to someone else.
- I wish I could just walk off the plane at BOM and not do the BOM-DEL sector. But my bags will end up in DEL, where I will have to do immigration and customs.